Fibre

How to get new fixed connection?

Apply for new Fibre & 4G connections through regional offices or sales outlets.
- Provide a copy of NIC/Passport.
- Obtain consent from the landlord if the service location is rented or leased.
How to pay the new connection fee?
- The new connection charge can be paid in cash, by card, or by cheque.
Changing packages and plans
- Requests for package and plan changes should be submitted in writing.
How to request disconnection.
- The legal owner should submit a written request to terminate a connection with our services.
- Settlement of all outstanding bills is required to proceed with the disconnection.